FAQ
Everything You Need to Know About Esse Outdoor

We’ve gathered the most common questions from our clients worldwide. From production to customization – here are the answers.

About Esse Outdoor

Esse Outdoor is a direct manufacturer. We invest heavily in product design, mold development, tooling, and patent protection. Unlike resellers, we don’t just pick from a factory shelf—we develop our own outdoor gear from scratch in collaboration with international and local designers.

Our headquarters and production coordination office are in Xiamen, China. We have clients across the world—from the US, Canada, and Europe to the Middle East and Australia.

We work with MANUFACTURERS in Europe and the US.

We provide semi finished items (body tent, annex). Assembled overseas
We mainly with exclusively.

We work exclusively with B2B clients, including private label brands, retailers, and distributors looking for high-quality, OEM outdoor gear solutions.

Yes, we have our own experienced QC team across three major production provinces in China. Every shipment goes through pre-shipment inspections, and clients receive detailed reports within 24–48 hours.

While we do not own a single dedicated factory, we work closely with a network of audited and long-term partner factories. However, our team in Xiamen and our QC inspectors are always open to virtual meetings, live video inspections, and transparent reporting.

As a B2B supplier focused on scalable solutions, we typically work with minimum order quantities (MOQs) depending on the product category. Contact us for specifics.

Our gear is not off-the-shelf. We develop products from concept to execution, invest in exclusive designs and molds, and focus on durability, usability, and premium aesthetics. Many of our items are patented and tailored for long-term use, not quick turnover.

Working With Us

Yes, our in-house team handles everything — from concept drawings to prototyping, tooling, testing, and mass production.

Absolutely. We tailor branding, packaging, colors, and even product features based on your brand’s identity and market needs.

 We start with a discovery call to understand your needs, then propose a solution that aligns with your goals, timeline, and MOQ.

We’re open to working with both — as long as the project is serious and meets basic MOQ and collaboration expectations.

You’ll get a dedicated account manager, regular status updates, and full access to design drafts, material options, and packaging prototypes.

Quality & Compliance

Depending on the product type and destination market, we can meet CE, REACH, RoHS, or other compliance requirements.

We built our own internal system — QC WORKS — where every order is tracked, reported, and reviewed by our Xiamen office before shipping.

Claims are reviewed through our internal ticketing system. We analyze the issue, find the root cause, and propose corrective actions.

Yes, our inspectors prepare photo-rich, detailed Pre-Shipment Inspection reports (PSIs) that are sent within 24–48 hours of inspection.

We collaborate with certified third-party labs for material testing when required, especially for tent fabrics, waterproofing, and UV-resistance.

Orders & Delivery

It varies by product — generally 30–60 days from confirmation. Custom tooling may extend the timeline for new products.

We handle FOB, CIF, and DDP depending on client preferences. For repeat clients, we can coordinate container sharing and optimize logistics.

Yes, we prepare all necessary export documents and provide support for customs clearance.

While we don’t offer real-time GPS tracking, our team provides regular updates, including booking, pickup, and shipping progress.

This depends on the item — but most of our categories start from 300–500 pcs. Contact us for exact numbers.

Let’s Clear Things Up – Common Myths About Working With Us

Myth

Esse Outdoor just rebrands factory products.

Truth

We design and develop every product in-house, using exclusive molds and protected designs.

Myth

You have to order 1.000 units to work with us.

Truth

Most of our products start from 300–500 pcs MOQ, depending on the category.

We can even have LOWER MOQ! if you place order same timing as other clients. GREAT DEAL

Myth

Chinese factories can’t deliver consistent quality.

Truth

Our in-house QC team performs detailed inspections and delivers PSI reports within 48 hours.

Myth

Factories won't support small brands.

Truth

We support start-ups and growing brands, as long as the project is serious.

Still have questions? Let’s connect.

Our team is ready to help you plan your next project.
You can reach out via our contact form or talk to our sales team directly through live chat for faster support.

Get in Touch